Returns & Exchanges
At Bartesian, we want you to be fully satisfied with your home mixology experience; if you are not completely happy with your purchase, we offer a 30-day return policy for unused machines and accessories.
Initiate Your Request
Visit our online returns portal with your order number and zip code to start the return process for your machine or barware.
Print Your Label
Once your return is approved, we will email you a prepaid shipping label and detailed instructions on how to package your items.
Pack and Ship
Securely place the items in their original packaging to ensure they arrive safely at our warehouse, then drop the package at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing